Privacy Policy

 

Introduction
Qnola (UK) Ltd respects the privacy of its customers and is careful to ensure that any information of a personal nature provided to it by its customers is held in secure conditions and is not misused or abused.

 

EU General Data Protection Regulation (GDPR)
Qnola (UK) Ltd has made every effort to comply with the EU General Data Protection Regulation. This document lays down the use of personal information and the principles of how it will be stored and used.

 

Use of Personal Information
Personal or business information provided to Qnola (UK) Ltd upon purchasing from our website shop or signing up to our newsletters will only be used for the purposes outlined at the time of collection, or as follows:

  • To fulfil orders as requested by customers
  • Advertising and marketing of products and services from Qnola (UK) Ltd
  • Provision of the company newsletter
  • Statistical analysis

 

Consent
By providing contact information to Qnola (UK) Ltd, you consent to the processing of such data by representatives of the company, as described in this privacy policy.

 

Storing or Amending Data Held by Qnola (UK) Ltd
All personal information held by Qnola (UK) Ltd in relation to its customers will be maintained in databases that are password protected.  Qnola (UK) Ltd will not share any personal information with third parties outside of the company, unless with respect of contractual suppliers who use the information to process customers orders. A list of these companies can be provided upon request.

Customers have the right to enquire about the status of their personal information at any time. Any requests to access or amend data must be in writing to a Director of the company.  Any requests for amendment or removal will take place within 28 days from receipt of the request.

 

Complaints & Concerns
Any complaints or concerns will be should be addressed to a Director of the company at the address given below:
The Bungalow, Inglesbatch, Bath, BA2 9DZ
hithere@qnola.co.uk

 

Right to Amend this Policy
Qnola (UK) Ltd reserves the right to amend this privacy policy at any time, in accordance with changing business practices or regulation. Any changes will be displayed on the website.